“Vom Veranstalter wurde die Tour Meeressafari genannt und so war es auch. Schnorcheln an 3 Spots mit unterschiedlicher Tiefe. Der Guide James war sehr gut. Er hat von vornherein gesagt, dass er uns nicht versprechen kann, wieviel und was wir sehen. Das fand ich super ehrlich. Aber wir haben jede Menge tolle Meeresfauna gesehen. Er hat uns im Wasser geführt und uns auf alle Tiere aufmerksam gemacht. Am letzten Spot sind wir den Adler- und Stachelrochen ganz nah gekommen. Immer wieder hat sich James vergewissern, ob es auch allen gut geht. Auch der Rest des Teams war sehr fürsorglich. Die Gruppengröße war mit ca. 15-18 Personen auch sehr angenehm. Das…”

“Excellent, but the hour stop off at Playa Mia Beach Park was unnecessary...would have preferred to spend longer snorkeling.”

“I flew into Cancun FBO from Belize on Tropic Air and wanted a flight to Cozumel (now that Maya Air doesn’t fly that route anymore). The whole experience was seamless. I gave myself 2 hours between arrive and my departure time because I didn’t know how long immigration status the FBO would take. When Starlit contacted me to introduce the concierge, I let them know I was already waiting. They prepped the plane early and after some minor paperwork, we were off. The flight took about 35 minutes and was an easy ride. With luggage and travelling solo, I didn’t want to deal with busses or taxis and ferries to…”

“I have initiated a 100% refund through Paypal. There was no one at the airport to pick us up. BestDay and BD Experience would not accept our tickets. They said they no longer do business with Viator. We spent an hour trying to find Viator or someone else to help. We ended up spending 100 US to get to the ferry 45 US for the ferry (2 people) and $20 US to get to the hotel for a total of $165 US (one way). The only phone number we had was for BD Experience. BD Experience told us we had been scammed.”

“Long day. Public transportation and not all on schedule. Bit disorganized and disappointing and costly for the activies”

“Good excursion but Long Waiting time to return to Cancun for Enterprise Disarray. Good scenery and activities. Good foodAuto-translated”

“After visiting several places and doing different tours, I have to say this one has been one of my absolute favorites. I went with my boyfriend, and from the very beginning, everything was so well organized. They picked us up in Cancun and took us to Playa del Carmen, with ferry tickets to Cozumel already included.”

“Excursion unfortunately got canceled due to weather and local authorities closing the port. This would not have happened if we would of been on the same ferry departure. As we were staying in Playa del Carmen. Unfortunately they make you wait for Tulum and Cancun passengers. This needs to be looked at and fixed go by zones or city located and not bunch everyone together. As the first excursion was able to realize there excursion”

“Good to know how to snorkel experience in cozumel. Tour guide is nice and patient. Only one thing food is not so good probably (our family are sea sick ). Overall I gave 4 stars rating for this tour.”

“The snorkeling trip and reefs were great. The boat operators were good, they made a lovely ceviche lunch and had drinks for us. However....extra costs were not anticipated, Harbour fees, 3 hours of 'free time' in Cozumel where we were salty, hot, left to wait for a ferry on our own. Then some people missed the ferry back, we had another 1.5 hour wait without cash in hand. Then the bus was stuck on the highway while we waited another 2 hours on a dark back street for that transportation. 😒 very disappointed and exhausted by the time we got to our resort. 😬”

“Great experience the whole family had fun we felt we were well taken care of. And the spots we were taken to where fenominal”

“this tour is perfect. The boat took us to four different reefs and in each we could see different types of fish and corals. The water was very clear, it looked like a magazine. Also, have drinks and fruit on boardAuto-translated”

“For the price per person I paid for this tour, I was definitely expecting a better day. To sum it up, there is nothing in the Cozumel reef that you can't see in Cancun. Other than beautiful water, there wasn't much to see, so save your money and time. The "beach club" is not a club, rather a tiny restaurant with sand on the floor. It has no beach access (there is a dock on the water), no showers or changing rooms or ocean breeze. We just got food. The boat we were on was called the Fernanda. If they assign you this boat, run! It could not go faster…”